Restoration Roofing Rated A+ by the BBB 2026

Restoration Roofing Rated A+ by the BBB 2026

Jan 16 2026

At Restoration Roofing, we take immense pride in being a roofing company that homeowners can trust—and one of the clearest reflections of that trust is our A+ rating from the Better Business Bureau (BBB).

But what does that rating actually mean? And why should it matter to you as a homeowner?

Let’s break it down.

What Is the BBB and Why Does an A+ Rating Matter?

The Better Business Bureau is a nonprofit organization that rates businesses based on their performance in several key areas:

  • Transparency in business practices

  • Responsiveness to customer complaints

  • Honest advertising

  • Compliance with local and federal regulations

  • Track record of service and customer satisfaction

An A+ is the highest rating a business can receive. It represents consistent excellence across all these areas—not just a good job here or there, but a reliable and proven commitment to doing right by our customers.

How Restoration Roofing Earned the A+

We didn’t just check boxes—we built this rating through years of doing the right thing, one project at a time. Here’s how:

1. We Handle Customer Concerns Quickly and Openly

If something’s not perfect, we fix it. Our reputation in Memphis, Collierville, and surrounding communities is built on trust, and that means always standing behind our work. Every customer concern is treated seriously and addressed promptly—no runaround, no excuses.

2. Transparent Estimates and Contracts

We don’t believe in fine print or surprise charges. Every roofing quote we provide includes a detailed breakdown of labor, materials, and scope—so you know exactly what to expect before a single shingle is removed.

3. Ethical Business Practices

From insurance claim support to our project timelines, we strive to treat customers the way we’d want to be treated. That includes keeping our licensing, insurance, and certifications up to date and working only with trained, vetted crews.

4. Exceptional Workmanship and Warranties

We install every roof with precision and care, using top-rated materials from Atlas and VELUX. And we back our work with strong warranties—because we’re confident in the quality of what we deliver.

Our A+ BBB Roofer Reviews

Kimberly T

Date: 03/16/2023

“Highly recommend Restoration Roofing! Our roof was a big job. We were quoted a fair price and everything was done exactly as they said they would. They completed our roof replacement in the time frame they said they would. Everyone was professional and friendly. They were very responsive to any questions. We were impressed with everyone that was involved in the process including the installers, the supervisor, the assistant, the sales rep, the office, and the owner. All were professional. We LOVE our new roof. The workmanship was superb! We are thrilled that we decided to go with a trustworthy company like Restoration Roofing.”

Lynne W

Date: 04/28/2023

“Excellent job from the sales rep, scheduling and installers. It went smoothly and looks beautiful. Impressed with the crew who completed the install and clean up in one day. The team leaders actually thanked us for allowing them to do the job. That is rare and notable. Highly recommend!”

Stephanie T

Date: 08/18/2023

“We love our new roof! The ease of getting ahold of someone to answer our questions and the quick response is invaluable. We appreciated the speed of the project and the timeline was convenient to our schedule. Workers were all very respectful of the property and worked efficiently.”

Why This Matters to You

Choosing a roofer can feel overwhelming. The last thing you want is to gamble on a company that disappears after the job—or worse, cuts corners and leaves you with leaks, bad installs, or warranty voids.

An A+ BBB rating is one more layer of protection for your home investment. It means:

  • We’ve been independently vetted

  • We’re committed to high-quality service

  • We’ll be here long after the job is done

When you choose Restoration Roofing, you’re not just hiring a contractor—you’re partnering with a company that has proven, documented trustworthiness and professionalism.

Work With Restoration Roofing

Your roof protects your biggest investment—your home. And you deserve to work with a company that takes that responsibility seriously.

We’re honored to be one of the few roofing contractors in the Mid-South with an A+ BBB rating, and we don’t take that lightly.

If you’re ready for expert roofing service backed by a strong reputation, give us a call today. We’d love to show you what an A+ experience looks like—from inspection to install to final cleanup.

Call us or fill our online form today—because home‑prepared means peace of mind. Contact Restoration Roofing today for a roofing solution tailored to your home. Give us a call at 901-854-3402 or fill out our Contact Us form and we will reach out to you with our next available inspection. Make sure to follow us on Facebook and Instagram for more tips on finding the best roofing contractor for you.