This customer originally wanted a price to replace only one section of his roof that had been leaking for a while. After inspection, we were able to identify the leak, and we gave him two estimates: one for the repair, and one for a full replacement. He was so surprised at the low price to replace the whole roof that he opted to do just that. In addition, we were able to upgrade him from Tamko Heritage 30-year shingles to GAF Timberline HD 50-year shingles for free! Our materials vendor was selling both shingles at the same price and we passed that savings on to our customer.